Our Services

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Shipping & handling come hand in hand at Cantrina. 

When we receive your product, you pay handling on each product only once. This handling charge will cover receiving the product and every time you choose to release some of that product. 

Product is received by name and lot number, special requests for receiving is always welcomed. 

You will be notified immediately if there are any problems with your product when it is brought in. Receiving is halted until you approve the product. We cut the middleman and save you a trip to inspect. We will take all necessary steps to help you handle your product without you lifting a finger. We have on hand concentrate and temperature inspectors. 

Photos are sent should there be any discrepancies with your product.

Picking: 

We understand sometimes you or your customer may only need a fraction of your product. We are happy to pick the released amount for you, palletize it, wrap it and ship it out for you. The remainder of your product will be kept in its storage location, safe and secure.

All of our picking is done inside of the designated storage space ie. freezer, cooler, dry.

Sorting:

Suppliers often send containers or pallets to you mixed with product. We are happy to receive this product for you. We will sort your product however you may request ie. Product, lot number, batch number, expiry date. We will then palletize and wrap/strap each product on separate skids for storage. 

Prices vary depending on the number of product types.

Product can be brought in floor loaded to our warehouse and we will have it palletized for you. 

We require notice of these containers; however, emergencies happen, and it is not a problem for us to accommodate you as best we can.

We also offer services to break down your pallets to reach the requested height.

Most popular floor loaded containers are cases and drums. Each product package is taken off the container individually and placed on a pallet. We are able to pack your pallets to your specifications (ie 6 cases per layer, 7 layers.) Should your request exceed our standard pallet height of 60" you will be notified immediately with your options. 

Once your pallet is packed it is either stretch wrapped or strapped, then tracked and packed away for storage. Cross-docking is also available.

Strapping, wrapping, seal:

We understand the need for security. We offer service to double strap or wrap products before shipping. We also offer this service should your product come in poorly, or not wrapped/strapped.

As a packing plant we are also able to seal drums or totes as well as containers when shipping.

Labels:
If you would like to have labels added to your product, we can have that done. We will formulate a label based on your request, have it approved by you and then label your product. You may also send your own labels in to have applied to your product. 

Heat Treated Pallets:

Along with hardwood pallets we also provide heat treated pallets upon request. Once requested we will repalletize your product on to heat treated pallets for shipping or storage.

Your product is always safe with us. If you need a place to receive and store your product for up to 48hrs before it can be picked up we are happy to help.

Your product will be received just as its normally received. It will be tracked and packed away until your transportation arrives.

We are happy to offer cross-dock inspections as well. You will be immediately notified if there are any discrepancies with your product.

Product Sampling: 

You may need samples of your products to send to your customer or for some other reason. We are happy to provide product sampling in various sizes. Rush sampling is also available upon request and product Brix.

Product Pictures:

This service is provided should for any reason you need a picture of your product, label, or packaging. You can let us know the areas and number of pictures you would like. Pictures are taken inside of the designated storage area.

Physical Inventories:

In the case you need a physical check of your product amount we can arrange a time for you to come in and have a look, or we could simply do this for you. We will check your product for you and record any information requested.